About the Tuffy Partner Portal
The Tuffy Partner Portal is a tool built for MSPs, IT consultants, merchant-services providers and other technology partners: keep your clients and their agreements in one place, and send a Request for Quote (RFQ) in minutes. Tuffy Communications does the vendor work: a Tuffy advisor picks up to 3 vetted providers for each RFQ, or, in most categories, you name the providers you prefer, and you stay your client's only contact.
What it is
A CRM built for technology partners, with intelligent tools that take the typing out of the work around it: reading a client's bill, scanning business cards, turning a recorded conversation into RFQs, comparing proposals and tracking every agreement's renewal.
What it does
- Accounts, contacts and agreements with their end dates, with renewal notices you choose for each agreement, from 180 to 30 days out.
- Read a client's statement or bill from a photo or a file, then fill an RFQ, add it as the client's agreement, or write a letter to the client. Account numbers are removed before the charges are sorted, and are never shown or kept.
- Scan business cards, one or several in a photo, into your accounts.
- Paste a lead from an email, a text, a lead service or a web form: the account, the contact and a deal are filled in for you to check, with nothing to retype.
- New RFQ by voice: record the conversation, and each need becomes its own RFQ for you to review before you send it.
- Compare proposals side by side, from an RFQ or from proposals the client already has, and present them under your company name.
- A pipeline with stage actions, My day, smart templates, a map for visit days, and calendar files.
The premium version adds more advanced time-saving features.
How AI is used
Anything AI fills in is labeled "Filled in by AI. Please check." Nothing is sent until you press Send, and Tuffy's team sees none of it until then.
Your clients stay your clients
Your clients stay your clients. Tuffy Communications sees a client's contact information only when you include it in a Request for Quote (RFQ) you send us. We work that RFQ with you, and never contact your client directly unless you ask us to. Referral partners and real estate agents are the exception: Tuffy contacts the client directly and keeps you posted.
Who it is for
For MSPs, IT professionals, merchant-services resellers, copier dealers, installers, security integrators, electricians, HVAC and plumbing contractors, franchisors, real estate agents, referral partners and consultants.
That includes business consultants and fractional CFOs, COOs and CIOs who help organizations streamline processes, reduce expenses, choose the right technology, and source and implement tools like AP/AR automation.
For your type of business: MSPs and IT professionals · Merchant services · Consultants and fractional executives · Copier and office-technology dealers · Installers and security integrators · Electricians · HVAC and plumbing contractors · Franchisors · Real estate agents
About Tuffy Communications
A technology services broker based in Southern California, working with more than 430 vetted providers. Tuffy Communications arranges services in all 50 states, for U.S. companies' offices around the world, and for businesses based in other countries.
Sales@tuffycommunications.com · (888) 447-0286
Updated October 2026