Tuffy Partner Portal

The Tuffy Partner Portal is a tool built for MSPs, IT consultants, merchant-services providers and other technology partners: keep your clients and their agreements in one place, and send a Request for Quote (RFQ) in minutes. Tuffy Communications does the vendor work: a Tuffy advisor picks up to 3 vetted providers for each RFQ, or, in most categories, you name the providers you prefer, and you stay your client's only contact.

Who it is for

For MSPs, IT professionals, merchant-services resellers, copier dealers, installers, security integrators, electricians, HVAC and plumbing contractors, franchisors, real estate agents, referral partners and consultants.

Questions and answers

What is the Tuffy Partner Portal?

The Tuffy Partner Portal is a tool built for MSPs, IT consultants, merchant-services providers and other technology partners: keep your clients and their agreements in one place, and send a Request for Quote (RFQ) in minutes. Tuffy Communications does the vendor work: a Tuffy advisor picks up to 3 vetted providers for each RFQ, or, in most categories, you name the providers you prefer, and you stay your client's only contact.

What does it cost?

Your first month is free! Then $100 a month per partner company for up to 3 seats; additional seats are $25 a month each. Franchisors: $150 a month for up to 3 seats, $25 a month for each seat after. Real estate agents: 1 month free, then $75 a month for 2 people, you and an assistant or transaction coordinator, plus a Marketing seat at no cost. Referral partners are free, for one person. Sending an RFQ to Tuffy is free.

How many providers see an RFQ?

A Tuffy advisor picks up to 3 vetted providers for each RFQ from a portfolio of more than 430, or, in most categories, you name the providers you prefer. No AI picks or ranks providers. An RFQ is never sent to the whole portfolio.

Who talks to my client?

You do. Providers send their proposals directly to you, and you add them to the RFQ to compare and present to your client. You stay your client's only contact, and Tuffy never contacts your client directly unless you ask. Referral partners and real estate agents are the exception: Tuffy contacts the client directly and keeps you posted. A real estate agent sends Tuffy an RFQ only for a commercial client.

What does Tuffy see about my clients?

Your clients stay your clients. Tuffy Communications sees a client's contact information only when you include it in a Request for Quote (RFQ) you send us. We work that RFQ with you, and never contact your client directly unless you ask us to. Referral partners and real estate agents are the exception: Tuffy contacts the client directly and keeps you posted.

How fast is an RFQ?

Minutes. Record the conversation with your client and each need becomes its own RFQ to review, read the client's bill or statement to fill one in, or scan business cards straight into your accounts. Nothing is sent until you press Send.

Do I have to leave my PSA or CRM?

No. Keep using it. Import your accounts and their agreements from a spreadsheet (CSV or Excel), including an export from HaloPSA, ConnectWise, Autotask, HubSpot, Pipedrive or Zoho, and check where each column goes before anything is imported. You can export your accounts and agreements to a spreadsheet at any time.

What can I send an RFQ for?

Phones and communication, business TV and entertainment, internet and networking, IT services and cloud, cybersecurity, AI and automation, mobile devices and wireless, payments and financial automation, smart buildings and IoT, energy and cost optimization, and project and program management. Your own product is never an RFQ: a merchant-services partner tracks its card processing deals in its own pipeline, and a copier dealer does the same with its phone system deals.

Can my office staff use it without seeing prices?

Yes. A No pricing seat works accounts, deals, notes and RFQs and never sees a dollar amount; the owner can let it read statements, with the amounts left out. A Field seat only sends what they see on site (a company, a need, a note and a photo) and nothing else. Your plan includes 3 seats of any kind.

How does the portal use AI?

When you add a client's statement or bill, a photo of business cards, a pasted lead, a report or proposals, or when you dictate, AI reads it and fills in the details for you. Everything it fills in is marked, and you check it before you rely on it. No AI picks or ranks providers. For a photo of a client's statement or bill, our transcription model reads the page before account, PIN and reference details are redacted. Those details are removed before charges are sorted, are not shown in results, and are not stored by Tuffy.

For your type of business

Request a partner seat · About the Tuffy Partner Portal · How it works